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Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will show up. It includes detailed information about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast selection of instructional video clips demonstrating how to use our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions database, which includes questions asked by actual individuals and offers real solutions. We constantly "revamp" our Frequently Asked Questions database with new entries so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a great team of client support engineers available 24x7 and eager to assist you with any query. Each trouble ticket you send will be replied to within 60 minutes (the average trouble ticket response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297979

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com